Effective Date: April 4, 2025
Senior Wellness Homecare
Introduction
At Senior Wellness Homecare, we are committed to protecting the privacy and confidentiality of your personal and health information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data in compliance with the Health Insurance Portability and Accountability Act of 1996 (HIPAA), along with all applicable privacy laws.
By using our website or services, you agree to the terms outlined in this policy. If you are under the age of 18, you must have permission from a parent or legal guardian before submitting any personal information.
Contact Information
For questions or concerns about this Privacy Policy or your personal data, please contact us at:
Senior Wellness Homecare
Email: info@seniorwellnesshomecare.com
To ensure your information remains accurate and current, please notify us promptly of any changes.
Information We Collect
We may collect and process the following types of information:
• Personal Information: Name, phone number, email address, mailing address, and other contact details.
• Health Information (PHI): Medical history, treatment plans, physician records, and other care-related data collected during service delivery.
• Technical Information: IP addresses, browser type, and usage data via cookies and tracking technologies.
How We Use Your Information
We use your information for the following purposes:
• Care Coordination: To assess, deliver, and manage in-home care services.
• Communication: To respond to your inquiries, schedule services, and send service updates.
• Regulatory Compliance: To comply with HIPAA, Medicare, and other healthcare regulations.
• Internal Operations: For quality assurance, staff training, and service improvement.
Legal Basis for Processing
We process your personal data under the following legal grounds:
• Contractual Necessity: To fulfill the care services you or your authorized representative request.
• Legal Obligation: To meet legal requirements under HIPAA and other applicable laws.
• Legitimate Interests: To operate our business securely and efficiently.
• Consent: Where you have expressly agreed (e.g., for SMS notifications or marketing communications).
Protection of Sensitive Health Information
We apply enhanced safeguards for your Protected Health Information (PHI). This includes:
• Secure electronic systems and encrypted communications
• Access controls and audit trails
• Policies that limit data access to only those who need it
• Immediate notification procedures in case of a data breach
Your PHI is never sold and is shared only with your consent or when permitted by law.
Data Retention
We retain personal and health data only as long as necessary to fulfill the purposes outlined in this policy or as required by law. Examples include:
• Financial records: retained for 6 years
• Health records: retained in accordance with HIPAA and state-specific requirements
Your Privacy Rights
You have the right to:
• Access: Request a copy of the personal or health information we hold about you.
• Correction: Request corrections to any inaccurate or incomplete data.
• Deletion: Request that your data be deleted (unless required to retain it for legal compliance).
• Restriction: Request limitations on how we use or disclose your data.
• Objection: Object to certain uses of your data, such as marketing.
To exercise any of these rights, email us at info@seniorwellnesshomecare.com.
Third-Party Disclosures
We do not sell your data. We only share information with trusted third-party vendors under strict confidentiality and only when necessary to:
• Support our technology infrastructure
• Facilitate service delivery
• Comply with legal and regulatory requirements
International Transfers
Senior Wellness Homecare does not knowingly transfer your data outside of the United States. If a transfer becomes necessary, we will implement safeguards to protect your information in accordance with U.S. laws and applicable data protection standards.
Cookies and Website Analytics
Our website uses cookies and similar technologies to improve your browsing experience and analyze website usage. You may disable cookies through your browser settings, but doing so may affect some site functionality.
Changes to This Privacy Policy
We may update this policy periodically to reflect changes in legal requirements or service offerings. Updates will be posted on this page with a new effective date. We recommend reviewing this policy regularly to stay informed.
Thank You
We are honored to be a trusted part of your care journey. Safeguarding your information is a top priority at Senior Wellness Homecare.