Introduction
At Senior Wellness Homecare, we prioritize the protection of your personal and health information. This privacy policy outlines how we collect, use, and safeguard your data in compliance with the Health Insurance Portability and Accountability Act of 1996 (HIPAA) and its amendments.
By using our website or services, you accept the terms of this policy. Minors must obtain parental or guardian consent before providing any personal information.
Contact Information
For any questions about this privacy policy or your interactions with us, please contact us at:
Senior Wellness Homecare
Email: info@seniorwellnesshomecare.com
To ensure the accuracy and currency of your information, please notify us promptly of any changes.
Information We Collect
We may collect the following types of data:
- Personal Information: Name, address, email, telephone number, and other identifying details.
- Health Information: Data generated during the provision of care or services, such as medical history, diagnoses, and treatment plans.
- Technical Data: IP addresses, browser types, and usage data collected through cookies and other tracking technologies.
How We Use Your Information
We process your information for the following purposes:
- Service Delivery: To provide the services and products you request from us.
- Communication: To contact you and maintain a record of our communications.
- Compliance: To fulfill legal obligations and resolve any disputes.
Lawful Basis for Processing
We process your data based on the following legal grounds:
- Performance of a Contract: To deliver the services you have requested.
- Legal Obligations: To comply with state and federal laws, including HIPAA.
- Legitimate Interests: To ensure the smooth operation and security of our services.
Sensitive Information
We take special precautions to protect your sensitive data, particularly Protected Health Information (PHI). Our policies comply with all HIPAA requirements, ensuring that your health information is used only for its intended purpose and shared only with your consent or as required by law.
We have implemented stringent security measures, including encryption, access controls, and regular security audits, to protect your data from unauthorized access, alteration, or disclosure. In the event of a data breach, we will notify you and the relevant authorities without undue delay.
Data Retention
We will retain your data only as long as necessary to fulfill the purposes outlined in this policy and as required by law. For instance, financial records will be kept for six years, while health information will be retained in accordance with HIPAA and other applicable guidelines.
Your Rights
You have the following rights regarding your data:
- Access: Request a copy of the personal and health information we hold about you.
- Rectification: Request corrections to any incomplete or inaccurate data.
- Deletion: Request the deletion of your data, subject to legal obligations.
- Objection: Object to data processing, including for direct marketing.
Third-Party Disclosures
We do not sell or share your data with third parties for marketing purposes. We may share your data with select partners, such as IT providers, under strict confidentiality agreements. We may also disclose your data to comply with legal requirements.
International Transfers
We do not transfer your personal data outside the United States. If such a transfer becomes necessary, appropriate safeguards will be implemented to protect your information.
Cookies and Tracking
Our website uses cookies to enhance your browsing experience. You may disable cookies in your browser settings, but this may affect the website’s functionality.
Updates to This Policy
We may update this privacy policy to reflect changes in our practices or legal requirements. You will be informed of any significant changes.