At Senior Wellness Homecare, we value and respect your privacy. This Privacy Policy outlines how we collect, use, and protect the personal information you provide through our website in compliance with the Health Insurance Portability and Accountability Act of 1996 (HIPAA), along with all applicable privacy laws.
By using our website or services, you agree to the terms outlined in this policy. If you are under the age of 18, you must have permission from a parent or legal guardian before submitting any personal information.
Contact Information
For questions or concerns about this Privacy Policy or your personal data, please contact us at:
Senior Wellness Homecare
Email: info@seniorwellnesshomecare.com
Opt-In Language
We collect information through our website form. By checking this box, I consent to receive text messages from Senior Wellness Homecare related to their services. You can reply “STOP” at any time to opt-out. Message and data rates may apply. Message frequency may vary, text HELP for assistance. For more information, please visit our privacy policy: Privacy Policy and Terms and Conditions.
Information We Collect:
We may collect and process the following types of information:
Please note that we do not sell, trade, or share personal information with third parties for marketing purposes.
- Personal Information: Name, phone number, email address, mailing address, and other contact details.
- Health Information (PHI): Medical history, treatment plans, physician records, and other care-related data collected during service delivery.
- Technical Information: IP addresses, browser type, and usage data via cookies and tracking technologies.
Use of Your Information
The information provided is used for the following purposes:
- Care Coordination: To assess, deliver, send appointment reminders, and manage in-home care services.
- Communication: To respond to your inquiries, schedule services, and send service updates.
- Regulatory Compliance: To comply with HIPAA, Medicare, and other healthcare regulations.
- Internal Operations: For quality assurance, staff training, and service improvement.
SMS COMMUNICATION CONSENT
Please note that we do not sell, trade, or share personal information with third parties for marketing purposes. For more information, please visit our privacy policy: Privacy Policy and Terms and Conditions.
Types of SMS Communications
Upon consenting to receive text messages from Senior Wellness Homecare, you may receive communications related to:
- Appointment reminders
- Follow-up communication
- Service updates (scheduling changes, caregiver assignments, new services, etc.)
- Important care-related notifications
Please note that standard messaging disclosures may apply.
Message Frequency
Our SMS message frequency is estimated to be *10-15 times text messages daily or more across all users.
Opt-in Method
- Customers may opt-in for SMS messaging from Senior Wellness Homecare verbally during a call initiated through our website link (https://seniorwellnesshomecare.com/). During the call, customers will be asked: “Do you agree to receive text messages from Senior Wellness Homecare? Message frequency varies. Message and data rates may apply. Text HELP for help, text STOP to opt-out. See our privacy policy at (https://seniorwellnesshomecare.com/privacy-policy).
- Customers may opt-in for SMS messaging from Senior Wellness Homecare through our website (https://seniorwellnesshomecare.com/). You will find an intake form with an optional check box that says: “Do you agree to receive texts from Senior Wellness Homecare? Message frequency varies. Message and data rates may apply. Text HELP for help, text STOP to opt-out. See our privacy policy at (https://seniorwellnesshomecare.com/privacy-policy). The consent agreement will not be shared with third parties and affiliates for marketing purposes. No SMS communication will be initiated without customer consent.
Opt-out
- Customer can opt-out of SMS messaging from Senior Wellness Homecare by replying STOP at any time to any received SMS message. Once opted out, they will receive no further SMS communication. Customers can opt back in at any time by replying START.
Standard Messaging Disclosures
- Messaging Frequency may vary
- Message and data rates may apply
- To opt out at any time, text STOP.
- For assistance, text HELP or visit our website link at (https://seniorwellnesshomecare.com/).
- Visit Privacy policy and Terms and Conditions. for Terms of Service.
Subscriber Opt-in and Opt-out Messaging
START: Thank you for opting into SMS messaging from Senior Wellness Homecare. You may receive 5 messages per week. To opt-out, text STOP. For assistance, text HELP or visit (https://seniorwellnesshomecare.com/). Message and data rates may apply.
STOP: You will no longer receive messages from Senior Wellness Homecare. To opt back in at any time, reply START
HELP: Thank you for contacting Senior Wellness Homecare. You can find help online at (https://seniorwellnesshomecare.com/).